Federal student loan borrowers have the option of consolidating their loans via the Direct Consolidation Loan program offered by the U. That loan is then serviced by the servicer of your choosing – of which Nelnet is one!
I quickly learned that these are the people you want to talk to in order to get actual help.
They have far more authority to help than the typical customer service person.
Fred had missed months worth of payments and had a back due balance of thousands.
As you weigh the pros and cons, keep in mind that timing is critical.
With just a few exceptions, you get only one chance to consolidate with the government loan programs.